Our Product Guarantee
We put our gear through the wringer right here in the Lake Tahoe region — hiking, biking, kayaking, camping, and adventuring in every season. But we also know this might be your first time buying from us — and we want you to feel completely confident in your purchase.
That’s why every order is backed by our 30-Day Product Guarantee.
🛡️ Our Promise to You
If you’re not happy with your product for any reason, just reach out within 30 days of delivery and we’ll make it right. No weird hoops. No guilt trip.
Here’s how it works:
-
Contact us within 30 days and tell us what’s up.
-
We’ll confirm your order and send quick return instructions.
-
Send the product back (new, used, or broken — we’re not picky).
-
As soon as it lands back with us, we’ll issue a 100% refund.
That’s it.
Life’s complicated. Hydration gear shouldn’t be.
💧 Why We Guarantee It
We build products to last — stainless steel, borosilicate glass, neoprene sleeves, durable insulation — gear meant to survive real adventure.
If something doesn’t live up to that standard, we want to know. Feedback helps us improve, evolve, and keep trash out of Tahoe.
🌲 Adventure Without Worry
We want you to:
-
Take it on the trail
-
Toss it in the Jeep
-
Paddle out at sunrise
-
Actually use it
If it fails? We’ve got you covered.
👌 Bottom Line
We stand behind our gear.
We stand behind our customers.
And we stand behind Lake Tahoe.
Adventure starts with hydration — and peace of mind.
$1 From Every Bottle
Each bottle automatically contributes a dollar to Tahoe conservation efforts focused on water clarity and habitat health.
Profits From Every Sticker
Sticker profits fund shoreline cleanups, trail maintenance, and eco‑education for the next generation of explorers.
